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Jeff0000's picture
Last seen: 5 years 6 months ago
Joined: Mar 30 2009 - 8:28pm
Automatic Renewal Program

I received a post card from Stereophile thanking me for my subscription and reminding me that when I last renewed I responded to a special offer to be entered into the "Automatic Renewal Program". (Don't recall that)

I'm told that when my subscription comes up for renewal it will automatically renew at a special rate of $29.97 for 24 issues. It's like getting 19 issues FREE!

However, when I logged onto the website today there was that drop down ad offering 24 issues for $23.97! I looked up my last renewal and it was $24.97. So I called the 800 number and was told that if I want the better price I would have to be dropped from the automatic renewal program and renew my subscription online.

You would think they would just make a price match adjustment and renew my subscription. I guess that would be just too easy ...

Jeff's picture
Last seen: 7 months 3 weeks ago
Joined: Mar 17 2016 - 12:56pm
renewal gimmicks...

I find several links stating that they are the best deal on stereophile web site all with different prices. I received a coupon in my magazine which said I could renew online for $ 11.97 for one year (12 issues). It does not work. They raise the price about one or two dollars. I asked customer service why and they sent me another coupon which also did not work online. Looks like I will end up wasting the forty sent stamp and a paper check and send in my renewal. Not sure why so many different prices and gimmicks.

Jim Libert
account # 002447761's picture
Last seen: 7 months 3 weeks ago
Joined: Mar 17 2016 - 12:56pm
canceling internet magazine subscription.

I do not like this automated system. There is no way to "opt out" I would like to cancel my magazine subscription but my password is not working and you cannot contact customer service without one. I tried making a new password but it gave a message of "unsuccessfull or similar

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